Legal Information

Jay99 Terms and Conditions

Please read the full Terms & Conditions carefully before using this platform. By registering on jay99 or using any of its services, you will be deemed to have accepted these terms.

Last Updated: January 2026

Key Highlights at a Glance

Subject Key Rules Status
Minimum Age Only individuals aged 18 or above are eligible to open an account. Mandatory
One account Only one account is permitted per person Mandatory
Bonus Wagering Specified betting conditions must be met before a bonus can be withdrawn Applicable
Minimum Deposit Deposits start from BDT 500 Active
Withdrawal Timeframe Usually processed within 1–24 hours Active
KYC Verification Identity verification may be required for large withdrawals Applicable
Section 01

General Terms & Conditions and Introduction

Jay99 is an online gaming and Sports Betting platform serving users in Bangladesh. These Terms & Conditions ("Terms") govern the use of the jay99 website and all associated services. By accessing jay99 or using any of its services, you automatically agree to these Terms. If you do not agree with any part of these Terms, please refrain from using our platform.

Jay99 reserves the right to modify these Terms at any time. We will post a notice on the website when changes are made. Continued use of the platform after any update constitutes acceptance of the revised Terms. We recommend checking this page regularly.

Important: These Terms are provided in English for the convenience of our users. However, the original version shall prevail in matters of legal interpretation.

Jay99 is a platform built purely for entertainment purposes. No guarantee of financial gain is provided. Every game and betting activity carries inherent risk. Please make informed decisions before playing and always game responsibly.

Section 02

Account Registration & Eligibility

To open an account on jay99, you must meet the following requirements. Violating any of these conditions may result in your account being terminated at any time and any deposited funds being forfeited.

  • You must be 18 years of age or older.
  • Each person may only open one account — multiple accounts are strictly prohibited.
  • All information provided at the time of registration must be truthful, accurate, and up to date.
  • Keeping your account password confidential is your responsibility.
  • Sharing or allowing others to use your account is strictly prohibited.
  • Any changes to your account must be reported to us immediately.
Warning: Registering with false information will result in account termination and forfeiture of all deposited funds. jay99 reserves the right to verify information at any time.

As part of the KYC (Know Your Customer) process, we may request a national ID card, passport, or other government-issued documents. This information will be used solely for identity verification and kept secure in accordance with our privacy policy.

Section 03

Bonus & Promotional Offers

Jay99 regularly offers a variety of bonuses and promotional deals. To take advantage of these offers, certain conditions must be met. All bonus-related terms are detailed below.

  • Welcome Bonus: New members will receive a set bonus on their first deposit. Wagering requirements must be met before the bonus can be withdrawn.
  • Reload Bonus: Weekly or monthly reload bonuses are available for regular players.
  • Cashback offer: If losses occur within a specified period, cashback will be provided at a set rate.
  • Referral Bonus: Both parties will be rewarded when you refer a friend.
  • VIP Bonus: VIP members enjoy exclusive bonus and cashback benefits.
Wagering requirements: Each bonus carries its own wagering requirements. If the required multiplier is not met after receiving a bonus, neither the bonus nor any winnings derived from it can be withdrawn.

Jay99 reserves the right to modify, suspend, or cancel any bonus offer at any time. Evidence of bonus abuse will result in action being taken against the account in question. Attempting to claim bonuses through multiple accounts will result in all accounts being terminated.

Section 04

Deposit & Withdrawal Policy

Depositing and withdrawing on jay99 is simple and secure. We support Bangladesh's most popular mobile banking services. All deposit and withdrawal transactions are processed through encrypted connections.

  • Minimum Deposit: BDT 500 (Five Hundred)
  • Minimum Withdrawal: BDT 500 (Five Hundred)
  • Deposit Method: bKash, Nagad, Rocket, and other approved methods
  • Withdrawal timeframe: Usually processed within 1–24 hours
  • Withdrawal methods: Withdrawals must be made through the same method used for the deposit

Jay99 ensures that the source of your deposits is legitimate. Any transaction linked to money laundering or illegal activity will result in immediate account closure and reporting to the relevant authorities. KYC verification may be mandatory for large withdrawal amounts.

Fast Withdrawal: VIP members receive priority fast withdrawal service. Withdrawals are typically processed within 1 hour.
Section 05

Gaming Policy & Fair Play

All games on jay99 operate with complete fairness and transparency. The games on our platform use internationally certified RNG (Random Number Generator) technology, meaning every outcome is entirely random and cannot be manipulated by anyone.

  • All Sports Betting odds are set based on real market conditions.
  • Live Casino games are broadcast in real time and managed by live dealers.
  • Any dispute regarding a game result must be raised with support within 48 hours.
  • If a game is cancelled due to a technical error, the stake for that bet will be refunded.
  • Jay99 is not responsible for any active bets affected by an internet disconnection.

Jay99 reserves the right to investigate any suspicious betting patterns. Any bet deemed irregular or potentially fraudulent may be voided. In such cases, our decision will be considered final.

Section 06

Prohibited Activities

Certain activities are strictly prohibited to maintain a safe and fair environment on jay99. Violations may result in account termination, forfeiture of funds, and legal action.

  • Multiple accounts: Multiple accounts for the same individual are strictly prohibited.
  • Bonus Abuse: Using unusual betting patterns to circumvent bonus terms.
  • Account sale or transfer: Transferring or selling your account to another person.
  • Cheating or hacking: Any attempt to breach the system or manipulate game outcomes.
  • Money Laundering: Using the platform to launder illegal funds.
  • False Information: Providing false or fraudulent information during registration or KYC verification.
  • Account sharing: Sharing an account with family or friends.
Important warning: Involvement in any of the prohibited activities listed above will result in permanent account termination, forfeiture of all balances, and referral to law enforcement where necessary.
Section 07

Responsible Gaming Policy

Jay99 is firmly committed to responsible gaming. We want every player to enjoy gaming within healthy boundaries. If gaming begins to have a negative impact on your life, please seek help immediately.

The following responsible gaming tools are available on our platform:

  • Deposit Limit: Set daily, weekly, or monthly deposit limits.
  • Betting Limit: Set a maximum stake amount for each bet.
  • Session Time Limit: Set a limit on how long you play in a single session.
  • Cooling-off period: Take a short break for a few days.
  • Self-Exclusion: Temporarily suspend your account for a set period of time.
To access these features, contact our support team or Responsible Gaming Page See details.
Section 08

Account Closure & Termination

You may request to close your jay99 account at any time by contacting our support team. Please ensure any remaining balance is withdrawn before your account is closed.

Jay99 may suspend or terminate any account for the following reasons:

  • Breach of these Terms & Conditions.
  • Providing false or incomplete information.
  • If suspicious or fraudulent activity is detected.
  • If the account remains inactive for an extended period.
  • Where required by a court order or legal directive.
Inactive Account: If there are no transactions for 12 months, the account will be marked as inactive. A monthly maintenance fee may apply in such cases.
Section 09

Privacy & Data Protection

Jay99 treats the protection of your personal data as its highest priority. We never sell your information to third parties. Your data is used exclusively to provide our services and operate the platform.

To learn more about our privacy policy Privacy Policy page See details. It explains what information we collect, how we use it, and how long we retain it.

Section 10

Terms & Conditions Updates & Contact

Jay99 reserves the right to partially or fully update these Terms & Conditions at any time. A notice will be posted on the website before any changes take effect. For significant updates, registered users may also be notified by email.

Continued use of the platform after any changes will be considered acceptance of the updated terms. For any questions or complaints, please contact our support team.

Contact: For any questions regarding the Terms & Conditions, contact our support team at: [email protected]

Our Commitment

We are fully committed to ensuring your experience on jay99 is always safe, fair, and enjoyable.

Fully Secure Platform

We use the latest SSL encryption and security technology to keep your data and funds protected. Every transaction is fully encrypted.

Transparent & Fair Gaming

All our games use internationally certified RNG technology. Every result is completely impartial and random — there is no way for anyone to manipulate outcomes.

Fast Withdrawal Service

To get your winnings quickly, we process withdrawals within 1–24 hours. Faster processing is available for VIP members.

24/7 Customer Support

Our experienced support team is always here to help. Assistance is available around the clock, day or night.

Easy Mobile Payment

Deposit and withdraw using all major mobile banking services including bKash, Nagad, and Rocket. The process is quick and hassle-free.

Responsible Gaming Support

We believe gaming should be about entertainment. That's why our platform includes tools such as deposit limits and self-exclusion to help you stay in control.

Join jay99 Now

You've read the Terms & Conditions — now start playing with confidence. An attractive welcome bonus is waiting for new members.

Secure & Encrypted Fast Withdrawal 24/7 Support Responsible Gaming
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