Protecting your personal information is our highest priority. This page transparently explains what data jay99 collects, how it is used, and how it is kept secure.
Jay99 is a trusted online gaming and Sports Betting platform serving millions of users across Bangladesh. Using our platform requires you to provide certain personal information. This Privacy Policy explains in detail how that information is collected, used, stored, and protected.
Jay99's Privacy Policy is built to international data protection standards. We never sell or unauthorizedly share your personal information with third parties. Your data belongs to you — jay99 only uses it temporarily to provide our services.
By accessing the jay99 website or creating an account, you are considered to have accepted this Privacy Policy. We recommend reading this page carefully before registering. If you have any questions, feel free to contact our support team.
Jay99 collects two types of information: data you provide directly, and technical data collected automatically. Details are outlined below.
| Type of Information | What's Included | When it is collected |
|---|---|---|
| Identity Information | Full Name, Date of Birth, National ID Number | During Registration & KYC Verification |
| Contact Information | Email address, mobile number | At account creation |
| Financial Information | Mobile banking number, transaction history | During Deposits/Withdrawals |
| Gaming Information | Betting history, game preferences, wins & losses | Automatically During Gameplay |
| Technical Information | IP address, device information, browser type | Automatically on Every Visit |
Jay99 uses your information only for specific purposes. Our goal is to deliver the best gaming experience while keeping your account secure. The main purposes for using your data are:
Jay99 never sells your personal information to third parties for commercial purposes. However, in certain situations, limited data sharing may occur. Those situations are outlined below:
Outside of the above cases, jay99 does not share your information without your consent. Any third parties we do share data with are contractually required to uphold our strict privacy standards.
Jay99 uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored in your browser that help the site remember your preferences.
You can disable non-essential cookies at any time through your browser settings. Note that disabling certain cookies may affect the functionality of some site features.
Jay99 follows industry-leading technology and practices to protect your data. Our security infrastructure is built across the following layers:
As a jay99 user, you have several important rights over your personal data. Contact our support team to exercise any of these rights.
The right to know what information we hold about you and to receive a copy of it.
The right to request correction of inaccurate or incomplete information.
The right to request deletion of your data under certain circumstances.
The right to request that we stop using your data for specific purposes.
The right to receive your data in a usable, portable format.
The right to object to your data being used for marketing or any other purpose.
Jay99 does not store your data indefinitely. Each type of information has a defined retention period, after which it is securely deleted.
| Type of Information | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Requirements |
| Transaction History | 7 years | Financial Regulatory Requirements |
| KYC Documents | 5 years | AML Compliance |
| Gaming Logs | 3 years | Dispute Resolution & Audits |
| Support Contact | 2 years | Service Quality Improvement |
| Marketing preferences | 6 months after opt-out | Confirming Preferences |
Jay99 is strictly for users aged 18 and above. We do not knowingly collect information from or provide services to anyone under the age of 18.
Age verification is carried out at the point of registration. If we determine that a minor is using our platform, we will immediately close the account and delete all associated data.
If you have any questions, concerns, or complaints about this Privacy Policy, please contact our dedicated privacy team. We aim to respond to all requests within 3 business days.
Jay99 may update this Privacy Policy from time to time. For significant changes, we will notify you by email and display a notice at the top of the website. Continued use of the platform after any changes constitutes acceptance of the updated policy.
We are committed to protecting your privacy — not just in words, but in action.
Every transaction and data transfer at jay99 is secured with 256-bit SSL encryption — the same standard used by the world's top banks.
We never sell your personal information to any advertising company or data broker. Your data is yours alone.
Jay99's Privacy Policy is built to international data protection standards. We undergo regular independent security audits.
You always have the right to view, correct, or delete your information. Contact us at any time to exercise these rights.
Our security team monitors your account and data around the clock. Any suspicious activity is acted upon immediately.
We notify you directly whenever we update our Privacy Policy. There are no hidden terms or surprise changes — that's our commitment.
The most frequently asked questions about jay99's privacy policy.
Your information is fully protected at jay99. Now that you've read our Privacy Policy, go ahead and register with confidence — great gaming awaits.